Warranty/Returns

Warranty

 

The Dekomat, regardless of design, will have a one-year warranty. In the event there is external damage within reasonable cause, we will send a replacement mat free of charge. Our products are made from a durable polyvinyl material that will survive the test of time with no issues. The durability of The Dekomat is second to none and we offer this warranty as a testament to the quality of our product.

(All warranty claims are subject for review) 

  

Returns

 

If for any reason you are not satisfied with your purchase, file your return within 30 days and we will provide a full refund of your order. Returns are very simple, send an email to our support staff and provide your first and last name as well as your order confirmation number. The client returning the mat will be held accountable for all fees regarding shipping and handling.

 

To file a warranty claim or make a return please email info@dekomats.com with your full name and description of your issue/order confirmation number. We will review your claim and respond as quickly as possible.