The Dekomat, regardless of design, will have a one-year all-inclusive warranty. In the event there is external damage due to wear, equipment, oils, grease, or battery acid we will send a replacement mat free of charge. Our products are made from an extremely durable polyvinyl material that will survive the test of time with no issues. The image printed on every mat will not fade or distort over time. The durability of The Dekomat is second to none and we offer this warranty as a testament to the quality of our product.
If for any reason you are not satisfied with your purchase, file your return within 30 days and we will provide a full refund of your order. Returns are very simple, send an email to our support staff and provide your first and last name as well as your order confirmation number. One of our team members will then contact you confirming that we will accept your return. After receiving the confirmation email, send the undesired mat to our headquarters located at 885 Tallevast Rd. Sarasota FL. The client returning the mat will be held accountable for all fees regarding shipping and handling.
To file a warranty claim or make a return please email firstname.lastname@example.org with your full name and description of your issue/order confirmation number. We will review your claim and respond as quickly as possible.